Business Growth Readiness Check | AIJRP Junk Removal Professionals

Business Foundation

Essential legal, insurance, and business structure elements

Q1 My business is properly registered with a clear legal structure

1 Not Registered

2 In Progress

3 Sole Proprietor

4 LLC/Corp

5 Fully Compliant

Q2 I have comprehensive insurance coverage for my business

1 No Insurance

2 Vehicle Only

3 Basic Liability

4 Full Coverage

5 Comprehensive

Q3 I use a separate business bank account for all transactions

1 Personal Account

2 Mixed Usage

3 Separate But Basic

4 Full Separation

5 Professional Setup

Q4 My business has professional branding and a consistent visual identity

1 No Branding

2 Basic Name/Logo

3 Branded Vehicle

4 Full Branding

5 Professional Identity

Q5 I have a professional website that clearly explains my services

1 No Website

2 Basic Page

3 Information Site

4 Full Site

5 Online Booking

Q6 I have all necessary local licenses and permits to operate legally

1 None

2 Researching

3 Some Permits

4 Most Permits

5 Fully Licensed

Operations & Systems

Standard procedures and operational efficiency

Q7 I have written standard operating procedures for my business

1 Nothing Written

2 Mental Notes

3 Basic Checklists

4 Core SOPs

5 Complete System

Q8 I have a reliable system for scheduling and managing jobs

1 Wing It

2 Paper Calendar

3 Digital Calendar

4 Basic Software

5 Full CRM System

Q9 I track and maintain my equipment and vehicles regularly

1 When It Breaks

2 Occasional

3 Basic Schedule

4 Regular Schedule

5 Preventive System

Q10 I have established safety protocols and training for all team members

1 No Protocols

2 Verbal Only

3 Basic Training

4 Written Protocols

5 Complete System

Q11 I have a quality control process to ensure consistent service delivery

1 No System

2 Random Checks

3 Basic Standards

4 Regular Checks

5 Formal System

Q12 I have efficient communication systems with customers and team

1 Chaotic

2 Phone Only

3 Multiple Channels

4 Organized System

5 Automated System

Q13 I track key performance metrics to measure business efficiency

1 No Tracking

2 Basic Counts

3 Some Metrics

4 Key Metrics

5 Dashboard

Marketing & Sales

Lead generation and customer acquisition strategies

Q14 My Google Business Profile is fully optimized and active

1 No Profile

2 Claimed Only

3 Basic Info

4 Well Maintained

5 Fully Optimized

Q15 I actively collect and manage customer reviews

1 No Reviews

2 Passive Only

3 Sometimes Ask

4 System in Place

5 Automated Process

Q16 I have an active social media presence for my business

1 No Presence

2 Profile Created

3 Occasional Posts

4 Regular Activity

5 Strategic Content

Q17 I track where my leads come from and which channels work best

1 No Tracking

2 Sometimes Ask

3 Basic Tracking

4 Regular Reports

5 Detailed Analytics

Q18 I have a referral program or system to generate word-of-mouth business

1 No Program

2 Hope for Them

3 Ask Customers

4 Basic Program

5 Formal System

Q19 I know my customer acquisition cost and marketing ROI

1 No Idea

2 Rough Guess

3 Basic Tracking

4 Clear Numbers

5 Detailed Analysis

Financial Management

Pricing, profitability, and financial tracking

Q20 I have a profitable pricing strategy based on my actual costs

1 Guessing

2 Match Competition

3 Basic Math

4 Cost-Based

5 Strategic Pricing

Q21 I track profit and loss for every job

1 Never Track

2 Sometimes

3 Basic Tracking

4 Every Job

5 Detailed Analysis

Q22 I review monthly financial statements to understand my business health

1 Never

2 Tax Time Only

3 Quarterly

4 Monthly

5 Real-Time

Q23 I have a system for managing cash flow and paying bills on time

1 Chaos

2 Reactive

3 Basic System

4 Good System

5 Predictive System

Q24 I have an emergency fund to cover 3-6 months of business expenses

1 No Savings

2 < 1 Month

3 1-2 Months

4 3-6 Months

5 > 6 Months

Q25 I know my key financial metrics (profit margin, break-even point, etc.)

1 No Clue

2 Vague Idea

3 Some Metrics

4 Key Metrics

5 Dashboard

Team & Leadership

Hiring, training, and team development

Q26 I have a documented hiring process to find quality team members

1 Solo / Panic Hire

2 Basic Interview

3 Simple Process

4 Documented Process

5 Professional System

Q27 I have an onboarding program for new team members

1 Throw Them In

2 Verbal Overview

3 Basic Training

4 Structured Program

5 Complete System

Q28 Team members have clear roles and know what's expected of them

1 Solo / Unclear

2 Assumed Roles

3 Verbal Clarity

4 Written Roles

5 Detailed Job Descriptions

Q29 I provide regular feedback and performance reviews for my team

1 Never

2 When Problems

3 Informal Chats

4 Regular Meetings

5 Formal Reviews

Q30 I invest in developing my own leadership and management skills

1 No Development

2 Occasional Reading

3 Some Learning

4 Regular Investment

5 Committed Growth

Customer Experience

Service quality and customer satisfaction

Q31 I have clear service standards that my team consistently delivers

1 Inconsistent

2 Unwritten

3 Basic Standards

4 Written Standards

5 Excellence System

Q32 I actively collect and respond to customer feedback

1 Never Ask

2 When Complained

3 Sometimes Ask

4 Regular System

5 Formal Process

Q33 I have a clear process for handling customer complaints

1 Wing It

2 Case by Case

3 Basic Response

4 Clear Process

5 Recovery System

Q34 I track customer retention and repeat business rates

1 No Tracking

2 Notice Some

3 Basic Tracking

4 Regular Reports

5 Detailed Analysis

Q35 I regularly exceed customer expectations and create "wow" moments

1 Meet Minimum

2 Occasional

3 Try Hard

4 Often Exceed

5 Wow System

Growth Mindset

Vision, continuous improvement, and strategic thinking

Q36 I have written business goals and review them regularly

1 No Goals

2 Mental Goals

3 Written Once

4 Regular Review

5 Strategic Plan

Q37 I actively seek mentorship, coaching, or peer learning

1 Go It Alone

2 Passive Learning

3 Some Connection

4 Active Learning

5 Invested Community

Q38 I stay current with industry trends and best practices

1 Not at All

2 Rarely

3 Sometimes

4 Regularly

5 Always Learning

Q39 I view challenges and setbacks as learning opportunities

1 Discouraged

2 Frustrated

3 Accepting

4 Learning

5 Embracing

Q40 I have a long-term vision for where I want my business to be in 3-5 years

1 No Vision

2 Vague Ideas

3 General Direction

4 Clear Vision

5 Detailed Roadmap

Business Growth Readiness Assessment

Business Foundation

Operations & Systems

Marketing & Sales

Financial Management

Team & Leadership

Customer Experience

Growth Mindset

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